of medical-group leaders reported rising claim-denial rates in early 2024 versus the same period in 2023.
MGMA poll · 235 applicable responses; this is not a 60% denial rate.MGMA · March 2024 pollLearn How To Empower In-House BillerIn-house billing support
Supporting Your In-House Biller.
Your biller knows your practice, your patients, and the work behind every payment. Future Health Partners starts by listening to them—then helps explore tools and additional expertise that could support their success, not replace their value.
Real pressures. Not a reflection of your team.
in estimated annual industry savings from moving manual administrative workflows to fully electronic processes.
CAQH 2024 Index · industry-wide modeled opportunity, not savings promised to an individual practice.CAQH · 2024 IndexThese studies describe industry conditions—not individual biller performance, FHP customer results, or guaranteed outcomes. They do not specifically measure in-house billers.
A little support can go a long way
Your biller should not have to solve everything alone.
The starting point is a simple question: what would make your team’s day easier? We look at the bottleneck with you, then coordinate an evaluation of appropriate options with CompuGroup Medical.
Denials keep coming back
Each denial can mean another payer call, another document request, and more time away from today’s claims.
How we can support your team
FHP can help clarify recurring issues and coordinate an evaluation of CGM’s ARIA denial and appeal expertise. Together, we ask whether a defined scope could complement your biller’s work.
Older claims need more attention
Keeping new claims moving while following up on aging receivables can stretch even an experienced team.
How we can support your team
We can ask CGM whether ARIA’s aging A/R expertise could help with a particular backlog, with responsibilities agreed before any services begin.
Manual work fills the day
Repeated data entry, status checks, and moving between systems can leave less time for the accounts that need personal attention.
How we can support your team
FHP starts with your biller’s workflow and helps evaluate applicable CGM technology options. Compatibility, setup, and any potential reduction in manual steps need to be confirmed—not assumed.
It is hard to see what comes first
When claims, denials, and patient balances compete for attention, deciding where to focus can become another job in itself.
How we can support your team
We help define the questions your team needs answered and evaluate relevant reporting options with CGM. Your biller’s input guides the discussion about priorities and next steps.
Illustrative example · denials that keep coming back
What working more denials could mean in one month
A hypothetical practice with 120 denied claims a month, averaging $150 each — $18,000 at stake.
Before support
Biller has time to rework 45% of denials
$8,100 recovered
$9,900 left unworked
With added support
Team reworks 95% of denials
$17,100 recovered
$900 left unworked
+$9,000 more worked in the month in this example
Hypothetical figures for illustration only — not a projection, typical result, or guarantee. Actual outcomes depend on your payer mix, denial reasons, and the scope CGM confirms for your practice.
With your biller. Not around them.
Their experience belongs at the table.
Invite your in-house biller to the discovery conversation. They know where payer follow-up stalls, which tasks take the most time, and what already works well.
- Listen first. Start with their priorities and preserve what is working.
- Define the help. Explore a specific need—not an automatic move to full outsourcing.
- Agree on responsibilities. Confirm with CGM what is available, who handles each task, and how your team stays involved.
Let’s talk about what would help your biller.
Bring your questions—and your biller—to a 30-minute discovery meeting. We’ll start with your team’s needs, not a predetermined solution.